Privacy Policy

Updated August 2021

This Privacy Policy explains how Reelwell use cookies and similar technologies to recognise you when visiting our websites at www.reelwell.no. It explains what these technologies are,why we use them and your rights to control usage.

What information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way, such as via our contact form. Additionally, we collect the Internet Protocol (IP) address used to connect your device to the internet.

We may use software tools to measure and collect session information, including page interaction information, page response time, length of visit to certain pages, and methods used to browse away from the page(s). We may also collect personally identifiable information including name and email if you enter this into our website.

How do we collect information?

We collect information about your use of our website via tracking (including Google Analytics) and cookies on our website.

We only collect your personal information with your consent, such as if you fill out a contact form or submit a request on our website. In some cases, we may use cookies to collect personal information, or information that has the potential to become personal information if combined with other information.

Why do we collect information?

We do not sell your information to any third parties. We may use the information gathered to further optimise our website, marketing campaigns or sales and marketing material to improve user experience.

Cookie policy

WIX is the publication tool used on our website and is responsible for its technical development, operation and maintenance. WIX use information capsules (“cookies”) on the site to:

Provide a great experience for your visitors and customers.
Monitor and analyse the performance, operation and effectiveness of Wix's platform.
Ensure our platform is secure and safe to use.

For further insights, you may also want to read Wix’s Terms of Service or Privacy Statement.

When you visit our website, your browser will download cookies. Cookies are small pieces of data stored on a site visitor's browser. They are typically used to track the settings users have selected, track their actions, and ensure the website is functioning optimally. Below, you will find a summary of the cookies used on our website.

Cookies can be classified according to their type, duration and category.

Type:

First-party cookies: Cookies that Wix places on your site.
Third-party cookies: Cookies that are placed and used by third parties. By default, Wix does not place this kind of cookies on Wix sites.

Duration:

Session (transient) cookies: These cookies are erased when site visitors close their browsers and are not used to collect information from their computers. They typically store information in the form of a session identification that does not personally identify the user.
Persistent (permanent or stored) cookies: These cookies are stored on a site visitor's hard drive until they expire (at a set expiration date) or until they are deleted. These cookies are used to collect potentially identifying information about the user, such as web surfing behaviour or user preferences for a specific site.

Category:

Strictly necessary cookies: These are the cookies that let your visitors browse through your site. They are also necessary for security reasons.
Functional cookies: These cookies "remember" registered visitors/customers in order to improve their user experience.

How you can manage your cookies:

You have the right to decide whether to accept or reject cookies. You can exercise your cookies rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected, as they are strictly necessary to provide you with services.

The Cookie Consent Manager can be found in the notification banner while you are on our website. If you choose to reject cookies, you may still use our website. However, your access to some functionalities and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies.

To learn more about how you can refuse cookies through your web browser controls, visit your browser's help menu for more information: Internet Explorer, Firefox, Chrome, Opera, Safari.

Do we sell your data to third-parties?

We do not sell your information to any third parties. We do not gather or store any personal data via our website www.reelwell.no, unless submitted via our contact form and/or newsletter signup form with explicit consent.

For how long do we store your information, and who has access to it?

Like many website operators, we collect information that your browser sends whenever you visit our website (Log Data). The Log Data may include information such as your computer’s IP address, browser type, browser version, the pages of our website you visit, the time and date of your visit, the time spent on those pages and other similar statistics.

We may use third party services such as Google Analytics that collect, monitor and analyse this information to further optimise our website, sales and marketing materials and similar. Raw data is deleted after 2 days, and remaining statistics only contains summary data which cannot be used to identify individual users. Furthermore, we store the user agent, IP address and pages viewed in the web server logs which are exclusively used for purposes of troubleshooting and security. No data is taken from these logs or is otherwise used.

The data is stored on Google Analytics, and only the administrators of the website (marketing agency Project Neon) have access to this. Google Analytics takes up to 24 hours for data to appear and is stored for maximum 26 months.

Securing your information is important to us

The security of your personal information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Updates or changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time, for any reason, and without prior notice to users, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you on this website that it has been updated so that you are aware of the information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. The date at the top of this policy indicates when it was last updated.

We strive to keep our privacy and cookies policies up to date according to laws of the European Union General Data Protection Regulation (EU Cookies directive) and GDPR.

Contact details

If you would like to contact us regarding our privacy policy or cookie policy, including requesting a copy of or permanently deleting your data, please contact us at post@reelwell.no